1998 Cup Privacy Policy — Our Commitment to Protecting Your Data

Welcome to 1998 Cup. We believe that transparency and the protection of user data are the foundations of a trusted betting platform. This Privacy Policy ("Policy") explains how 1998 Cup collects, uses, stores, and safeguards your personal information.

This privacy policy applies to our website (1998cup.com), mobile app, and all related services. By using any 1998 Cup service, you are considered to have accepted the terms of this privacy policy.

This Privacy Policy is written in plain, accessible language so every user in Bangladesh can easily understand it. If anything is unclear, please contact our Help Centre.

1998 Cup collects the following types of information to improve its services and meet legal obligations:

We only collect information that is strictly necessary to provide our services. We never ask for personal data that isn't needed.

1998 Cup uses the information collected for the following purposes:

• Account Management: For registration, login, password resets, and account verification.
• Transaction Processing: For processing deposits, withdrawals, and resolving payment disputes.
• Customer Support: To handle your questions, complaints, and support requests.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To meet legal obligations to the relevant authorities and comply with AML (Anti-Money Laundering) policies.
• Service Improvement: To analyse user experience and improve the quality of our platform.
• Responsible Gaming: To monitor betting behavior and identify and prevent problem gambling tendencies.
• Promotional Communications: To send you offers and bonus notifications only with your consent.

1998 Cup follows the highest industry security standards to protect your privacy. Here are the core layers of our data protection framework:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Firewall & Intrusion Detection: Advanced firewalls and real-time monitoring systems are in place to prevent unauthorised access.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Minimization: Only necessary data is retained, and it is securely deleted once the defined retention period expires.

Data Retention Period: Even after your account is closed, certain data may be retained for up to 5 years to meet legal obligations. After that, all data is permanently deleted.

1998 Cup uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. The types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, odds format, and other settings.
• Analytics Cookies: Used to understand which pages receive the most visits. This information is used solely to improve our services.
• Security Cookies: Helps detect fraudulent and suspicious activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some features from working properly.

1998 Cup does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information needed to complete transactions. They operate under their own privacy policies.
• KYC Verification Services: Only the necessary documents are shared with licensed verification services for identity verification purposes.
• Law Enforcement Agencies: 1998 Cup is required to provide information under court orders or valid legal processes.
• Business Continuity: Should 1998 Cup ever be acquired or merged, users will be notified in advance.

Every 1998 Cup user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team:

1998 Cup strictly refrains from providing services to anyone under the age of 18. This section of our Privacy Policy reflects our commitment to protecting children:

• 1998 Cup does not knowingly collect or process data from anyone under the age of 18.
• Age verification is mandatory at registration. Accounts created with false information will be suspended.
• If we suspect that an account is being used by a minor, an investigation will be launched immediately.
• If a parent or guardian believes their child has created an account on 1998 Cup, please contact our support team immediately.

1998 Cup may update this Privacy Policy from time to time. When changes are made, our process is as follows:

• You will be notified by email and SMS at least 14 days before any significant changes take effect.
• For minor or technical changes, only the date at the top of this page will be updated.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

To access a previous version of our Privacy Policy, please reach out to our support team.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

We typically respond to any privacy-related request within 24 hours. For complex requests, it may take up to 30 days.